BrainBox
Privacy Policy
Last Updated: July 20251. Information Collection
We collect information you provide when using BrainBox AI services, including but not limited to conversation content, uploaded images and videos, account information, etc., for providing and improving AI services. We commit to only collecting information necessary for service provision and ensuring transparency in the collection process.
2. Data Usage
Your data is only used for providing AI services, improving algorithm quality, personalizing user experience, and necessary technical support. We will not sell your personal information to third parties. All data processing follows the principle of minimization, ensuring maximum protection of your privacy.
3. Data Security
We adopt industry-standard security measures to protect your data, including encrypted transmission, secure storage, and access control. All AI processing is conducted in secure server environments. We regularly conduct security audits and vulnerability scans to ensure data security.
4. Data Retention
We only retain your data for the time necessary to provide services. You can delete your account and all related data at any time. We commit to completely clearing all your data within a reasonable time after you delete your account.
5. Third-party Services
We may use third-party AI model providers (such as OpenAI, Claude, etc.) to process your requests. These providers also follow strict privacy protection standards. We have signed strict data protection agreements with all third-party service providers.
6. Your Rights
You have the right to access, correct, delete your personal information, and restrict or object to our processing of your data. To exercise these rights, please contact us through customer service. We commit to responding to your request within 30 days of receipt.
7. Data Sharing Policy
We commit not to sell, rent, or trade your personal information to third parties. In specific circumstances, we may share data with trusted partners, but only to the extent necessary for service provision, and ensuring all partners follow strict privacy protection standards.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website usage, and provide personalized services. You can control cookie usage through browser settings, but this may affect the normal use of certain features.
9. International Data Transfer
As our services may involve international data transfer, we ensure all data transfers comply with applicable data protection regulations. We have signed appropriate data protection agreements with recipients to ensure your data is fully protected.
10. Policy Updates
We may update this privacy policy from time to time. Major changes will be notified to you through website notifications or email. Continuing to use the service means you accept the updated terms. We recommend you regularly review this privacy policy to understand the latest changes.
If you have any questions about this privacy policy, please contact us through customer service email or phone. We commit to responding to your inquiry within 24 hours.
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